Privacy Policy
Last update: 28.05.2026
We (also known as "We", "Us", or "Our") are committed to protecting your personal data and privacy.
This Privacy Policy explains how we collect and store the information you provide through Crest Vaulmore (the "Website").
We uphold these principles:
To be transparent about how we process and collect your personal information:
We want you to make informed decisions about how your Personal Data is used and processed. That's why we've built this website. We use various methods to give you clear information about Personal Data processing.
If you need specific details, we'll provide them at the right time.
We're happy to answer your questions and explain any legal limitations affecting your data. You can contact us by email at: info@crest-vaulmore.com
Your personal data will only be used for the purposes outlined in this Policy.
We may process your personal data for several purposes, including providing the website and Services (which connect you with third-party trading platforms), improving our site, protecting our rights and interests, maintaining and delivering the Services, meeting regulatory and legal requirements, and carrying out administrative and business activities. We also process your personal data to better understand your preferences and needs.
To make use of important tools to protect your rights regarding Personal Data:
To exercise your rights, we have substantial resources available. Contact us at any time to request access to your personal data. We can modify or delete it, stop using it for specific purposes or general purposes, transfer it to you or a third party, and accommodate your requests.
Protect Your Personal Data:
While we cannot guarantee absolute security of your Personal Data, we are committed to using industry-standard methods and techniques to protect it.
Our Privacy and Security Policy is comprehensive.
1. The Scope?
This policy describes the types of personal data we collect from individuals and how we process, share, and protect it.
This policy applies to information relating to an identified or identifiable natural person. An identifiable person is someone who can be directly identified or recognised through a combination of information we hold or can access.
We define "processing" as any activity involving the use or collection of personal data, including its management, organisation, and storage.
Our services are intended for general audiences and are not designed for anyone under 18 years of age. We do not knowingly collect information from anyone younger than 18, nor do we permit such individuals to use our services. If we become aware of any data relating to children, we will delete it promptly.
2. What Personal Data Do We Hold About You?
If you access our services, channels, or website, we collect your personal data. We may ask for your personal data directly in certain cases, or we may gather it by analysing how you use our services and channels, or by receiving information from our third-party partners.
You're not required to disclose personal information to the company or face any consequences.
However, you're not required to provide us with any personal data. In certain circumstances, if you choose not to supply personal data, we may be unable to offer our services or allow users to access the website.
4. What Personal Data do We Collect? When you visit our website, we gather the following personal information:
This includes information about your online activity log and traffic data (including your IP address, access date, access time, and language used), software crash logs, your browser type, and device information. This data is not considered private information and cannot be used to identify you.
Personal Data We Receive From You: any personal data you voluntarily provide when you connect with a third-party online trading platform through Us.
Personal Information You Provide to Third-Party Platforms: this information includes your full name, address, phone number, and email address to facilitate trading.
5. Legal Basis and Reasons for Processing Your Personal Data
Your Personal Data is processed by the company for the purposes outlined in this section and in accordance with the applicable legal basis.
The company cannot process your Personal Data without a legal basis. The legal grounds that allow the company to process your Personal Data are:
- You've consented to us processing your personal data for one or more reasons. This applies when you submit personal information through the Website so we can transfer it to a third-party trading platform.
- The Company or a third party may need to process your data to meet their legitimate interests. For example, this includes improving Our Services or defending legal claims.
- Processing must comply with a legal obligation.
Contact us by email for more information about how we process your data to protect our legitimate interests.
Below you'll find the reasons and legal grounds we may use for the personal information you provide.
Scope
Legal Basis
To share your personal information with third parties on your request to access digital trading
If you ask us to, we may collect Personal Data from you to pass it on to third-party companies.
You've consented to your Personal Data being processed for one or more purposes.
2. To answer your requests, questions or concerns
We need your Personal Data to help address any questions you may have about the Services.
We need to process personal data based on the legitimate interests of the Company or a third party.
To meet legal and administrative obligations, we process personal data as required by law.
To meet legal requirements, we need to process this information.
4. To improve our services, we may use your Personal Data, including crash reports and malfunction information we collect in relation to the Services.
The Company or a third party has a legitimate interest that requires the processing of this data.
5. To prevent fraud and misuse of our services
The Company or a third party has a legitimate interest requiring this data to be processed.
6. To perform and manage actions aligned with the requirements of Our Services
This includes back-office functions, business development, strategic decision-making, oversight mechanisms, and similar activities.
The Company or a third party may need to process personal data based on legitimate interests.
7. To conduct analysis, such as statistical analysis
We use various analytical techniques, including statistical methods, to inform our decision-making on different issues.
We need to process personal data to pursue the legitimate interests of the Company or a third party.
To protect our assets, rights and interests—as well as those of third parties—we've developed processes to establish and defend legal claims. We may process your Personal Data to safeguard our rights, interests and assets, or those of third parties, in compliance with applicable laws, regulations, agreements and related terms and policies.
We need to process personal data to protect the legitimate interests of the Company or a third party.
6. Sharing Your Personal Data with Third Parties
The Company may share your Personal Data with third-party service providers, such as hosting and storage providers, as well as to analyse user experiences and IP address information.
You can request that we share your Personal Data with third-party trading platforms. We will provide your Personal Data to these trading platforms, whose use of it is governed by their own privacy policies. Your Personal Data may be shared with multiple trading platforms.
The Company may also share Personal Data with affiliated entities or business partners to help us enhance and improve our products and services.
The Company may disclose Personal Data to regulatory authorities, local authorities, or other official bodies when necessary to protect the rights of third parties or our assets.
We may share your Personal Data with potential investors, buyers, or lenders in connection with corporate transactions, including the transfer or sale of Company assets or group company assets, or in the event of a merger, restructuring, consolidation, or bankruptcy involving the Company or any group company.
7. Third-party cookies and services
Third-party services, such as advertising and analytics providers, may be used on our website. These companies may also use cookies or similar technologies.
Cookies are small text files placed on your device each time you visit our website. We use them to gather information about your preferences and browsing habits to improve your user experience, remember your settings, and tailor the products and services we think you'll enjoy. Cookies also help us collect statistics and analytics data.
Some cookies we use are session cookies. These are temporary files downloaded to your device that expire when you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a set period after you close your browser. We use them to recognise you as a returning user and allow you to return to the website more easily.
Types of Cookies:
We may use them according to their intended purpose:
The type of cookie
Cookies are essential for this website to function
Scope
These cookies are essential for accessing the features you've requested and navigating our website. We use them to deliver the information, products and services you've asked for.
They're required for your device to download and stream data, allowing you to browse the website, use its features, and return to pages you've visited before.
Additional Information
Cookies collect Personal Data, such as your username and your last login date, to confirm that you're logged in to the site. They're automatically deleted when you close your web browser (session Cookies).
The type of cookie
Functionality Cookies
Scope
Cookies allow us to recognize you each time you visit our site and to save your preferences.
Additional Information
Cookies collect Personal Data, such as your username and last login date, to confirm you're logged in to the site. They're automatically deleted when you close your web browser (session Cookies).
The type of cookie
Cookies for performance
Scope
We use cookies to collect performance data and help improve our website. They also allow us to analyse how our site is being used.
Additional Information
Cookies store anonymous data that isn't linked to any identifiable person. Some cookies are removed when you close your browser, while others remain active indefinitely.
Cookies are blocked, or removed
To block or remove cookies, adjust your browser settings. Below are links to help you with the most popular browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
However, be aware that certain website functions and features may not work as expected if this occurs.
ONLINE TRACKING NOTICE
This service currently does not support do-not-track signals.
8. Retention of your personal data
The Company will retain your Personal Data for as long as necessary to fulfil the purpose outlined in this Policy, or for longer periods as required by applicable law, regulations, and orders.
We'll share your information with third-party trading platforms for 12 months. If you consent, we'll continue sharing your data for a further 12 months.
We regularly review retained Personal Data to confirm it's still required.
9. Transfers of personal information to third-party countries or international organisations
Your personal information may be transferred to other countries, meaning your personal data could be sent to a third country (a country outside where you currently live) or to international organisations. The Company takes all necessary steps to protect your personal data and ensure that users can exercise their rights and access effective legal remedies.
These protections and safeguards apply to all residents of the EEA (European Economic Area).
- Transfer to a third country or international organisation that the EU Commission has determined provides adequate protection of Personal Data in accordance with Article 45(3) of Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR").
- The transfer is made pursuant to a legally binding and enforceable agreement between public entities or authorities under Article 46(2)(a).
- The transfer was completed in compliance with the standard data protection clauses adopted by the EU Commission under Article 46(2)(c) of the GDPR. You can view the clauses adopted by the EU Commission at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide information about the security measures it uses to protect your Personal Data when transferred to third-party countries or international organisations. Send an email to info@wealthwaydigital.uk
10. Security of Your Personal Data
We have implemented appropriate organisational and technical safeguards to protect your Personal Data, including measures against accidental or unlawful destruction, loss, or alteration.
We cannot guarantee that your Personal Data will remain secure at all times. We are not liable for any indirect, incidental, or consequential damages resulting from the use or disclosure of Personal Data, including but not limited to unauthorised access by third parties, transmission errors, or circumstances beyond our reasonable control.
Where required by law or other obligations beyond our control, we may need to disclose your Personal Data to third parties such as public authorities. We cannot control how third parties secure your Personal Data in these situations.
No method of internet transmission is completely secure. The Company cannot guarantee the security of Personal Data you transmit to us over the internet.
Hyperlinks to third-party websites
The website includes links to third-party sites and applications that operate independently of the Company. We do not oversee these external platforms and are not responsible for how they collect or process your Personal Data. This Policy does not apply to activities on such third-party sites or apps.
Before accessing or using any third-party website or app, we recommend you review their privacy policies. We also advise you to be cautious when sharing any Personal Data with them.
12. Changes to this Policy
When you visit any third-party websites or apps, we recommend that you read their privacy policies before deciding to access or use them. We also suggest that you review what Personal Data you provide to them.
Your rights regarding your personal information
You are entitled to request that we verify the accuracy of Personal Data collected about you, correct any inaccuracies, and delete Personal Data we no longer require. You may also restrict how we process your personal information.
If you are resident in the EEA, please refer to this page:
These rights apply to the information you provide regarding your Personal Data. You may exercise these rights by sending an email to the address below.
Access rights
We can verify the accuracy of Personal Data we process about you. If accurate, you can access your Personal Data.
We will provide an electronic copy of the Personal Data currently being processed at no cost. We may charge a reasonable fee for additional copies. The data will be made available electronically upon request.
Your right to access Personal Data must not conflict with the rights and freedoms of others. If granting access would harm another person's rights and freedoms, we may refuse your request or limit what we can provide.
Right to rectification
We can correct inaccurate Personal Data. You may request that incomplete or inaccurate Personal Data about you be corrected, taking into account the purpose of processing.
Right to erasure
This right applies where: (a) Personal Data are no longer needed for the purpose they were collected for; (b) you withdraw consent and there is no other legal basis to process; (c) you object at any time, for reasons specific to your situation, to processing based on our or a third party's legitimate interests; (d) Personal Data are processed unlawfully; or (e) Personal Data must be deleted to comply with a legal obligation.
This right does not apply where processing is necessary to (a) fulfil a legal obligation under EU or Member State law, or (b) establish, exercise, or defend legal claims.
Processing restrictions
If you have concerns about the accuracy of your Personal Data, you may ask us to limit how we process it.
If you request that Personal Data be restricted, we may only retain it with your consent or to establish, exercise, or defend legal claims, or protect another person's rights, or for reasons of substantial public interest in the EU or a Member State.
Right to data portability
If processing is carried out automatically and is based on your consent or a contract you are party to, you have the legal right to obtain a copy of your Personal Data from us.
You may request that we transfer your Personal Data directly to another controller, where technically feasible. Your right to erasure is not affected by exercising your right to data portability. Data portability does not interfere with the rights or freedoms of others.
Right to object
You have the right at any time to object to processing Personal Data about you based on our or a third party's legitimate interests. This includes objecting to profiling based solely on these legitimate interests. If we can establish compelling legitimate grounds for processing that outweigh your rights, freedoms, or interests, or are necessary to establish, exercise, or defend legal claims, we may continue processing.
For direct marketing, you have the right at any time to object to processing your Personal Data.
Right to withdraw consent
You may withdraw your consent for us processing your Personal Data at any time. This will not affect the lawfulness of processing based on your consent before withdrawal.
You have the right to lodge a complaint with a supervisory authority.
You may appeal to a supervisory authority established by a Member State to protect the fundamental rights of individuals regarding Personal Data processing in the European Union.
EU and Member State law may limit your rights regarding Personal Data, as described in this section.
We will provide the information you request under your rights in this section within one month of receiving your request. We may extend this deadline by up to two months if needed, depending on the complexity and volume of requests. We will notify you of any extension and the reasons within one month of receiving your request.
Unless otherwise stated in this section, information requested under your rights will be provided free of charge. If your request is unfounded, excessive, or repeated, we may charge a reasonable fee to cover administrative costs. We may also decline to act.
If we are uncertain about your identity, we may request further information to verify it.